Frequently Asked Questions

  • You can purchase directly through our website. Any additional stockists or platforms will be listed on our Books page.

  • All of our books are printed using print-on-demand technology via IngramSpark. This means each copy is printed individually when an order is placed, rather than stored in large warehouses.

  • Yes, we offer international shipping. Shipping prices will be added at checkout. If you have any specific questions about international shipping or bulk orders, please get in touch via our Contact page.

  • Yes, we’d love to hear from independent shops and retailers. Please get in touch via our contact page to discuss stocking JLS Pen & Ink books.

  • Our merchandise includes carefully designed items such as apparel, accessories, and gifts inspired by our books and themes of connection, closeness, and everyday moments, as well as popular culture references from the world of babywearing.

  • Occasionally, printing or shipping may take slightly longer during busy periods. Because your book is made to order, timelines can vary, but if you have any concerns, do get in contact and we can check order status.

  • You can reach us anytime via our contact page or email. We aim to respond quickly, usually within one business day.